Privacy Policy

Last updated: 30 July 2025

1. Introduction

This Privacy Policy describes how Liquefi ("Liquefi", "we", "our", or "us"), collects, processes, and protects your personal data when you access or use our website and services.

We are committed to safeguarding your privacy and handling your personal data responsibly, transparently, and in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. Data Controller

The data controller responsible for your personal data is:

Liquefi
Alto Vista 146
Noord, Aruba
Email: info@liquefinance.com

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: Full name, date of birth, nationality
• Contact Data: Email address, phone number, residential address
• Verification Data: ID documents, proof of address, KYC information
• Technical Data: IP address, browser type, device identifiers, and website usage data
• Financial Data: Transaction history, payment method, IBAN (where applicable)
• Communication Data: Correspondence with us via email or forms

4. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage user accounts
• To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
• To deliver services requested via the platform, including referrals to licensed third-party providers
• To process payments or transactions
• To respond to inquiries or support requests
• To improve website functionality, security, and user experience
• To comply with legal obligations and regulatory requirements

5. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests pursued by us or a third party, provided your rights do not override those interests

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your data with:

• Licensed financial institutions and service providers with whom we partner to deliver regulated services
• Identity verification providers for KYC/AML compliance checks
• Cloud hosting, IT support, and analytics providers
• Legal, regulatory, or governmental authorities as required by law

All third parties are required to adhere to strict confidentiality and data protection standards.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our partners or service providers are located. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

8. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, and regulatory obligations (e.g., 5 to 10 years under AML regulations)
• Resolve disputes and enforce agreements

When retention is no longer necessary, data is securely deleted or anonymized.

9. Your Rights

Under applicable data protection law, you have the right to:

• Access your personal data and obtain a copy
• Rectify inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict the processing of your data
• Data portability
• Object to the processing of your data
• Withdraw consent at any time

To exercise your rights, contact us at info@liquefinance.com. We may require proof of identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These include:

• Encrypted communications (SSL/TLS)
• Access controls and authentication measures
• Regular security audits and system monitoring

11. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised accordingly. Where changes are significant, we will notify you as required. Continued use of the website constitutes acceptance of any changes.

12. Contact

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: info@liquefinance.com
Postal Address:
Alto Vista 146
Noord, Aruba